Citizens Security Bank Recognized by National Bankers Association

The Independent Community Bankers of America’s publication Independent Banker recognized Citizens Security Bank & Trust Co. this year as a “Top 20” industry earnings performer.
The Bixby-based bank, 14821 S. Memorial Drive, was recognized for posting one of the 20 best year-end earnings performances in 2007 for ICBA member banks with $250 million to $500 million in assets.
Citizens Security reported income growth of nearly 120 percent in 2007, compared to the previous year. Citizens Security reported a 15 percent growth in assets from 2006 to 2007, increasing from $421 to $488 million last year. Also, the bank, which has locations in Bixby, south Tulsa, Broken Arrow, Jenks, Glenpool, Muskogee, Haskell and Okmulgee, reported a strong loan-to-deposit ratio of 93 percent.
John M Mabrey, executive vice president and chief administrate officer, credits the success to strong loan growth.
“We are fortunate to have high quality loans. Strong borrowers who are financially strong, people who are historically successful in business,” he said. “Not that we do not take on new borrowers, but we use strong underwriting guidelines.”
Loan officers working at the main Bixby location have more than 200 years combined experience, Mabrey said.
“People don’t bank with banks, they bank with people,” he said. “Our success is due to the people we have brought on board — lending officers, administration assistants, personal bankers — we have top quality people.”
Citizens Security employees have a saying – “Having the right people on the bus” – said Kim Elliott, vice president of marketing.
“And, once on the bus, making sure they are seated in the right seat,” she said. “Our customers benefit. Our HR officers do a tremendous job making that happen.”
Citizens Security’s niche is taking care of small businesses, she said.
“Now, they are our large customers with the growth we’ve had,” she said. “It is the relationships we form. Customers know they can call and they do not get the runaround. They get answers and service for their needs.”
Citizens Security bankers have to listen, Mabrey said.
Citizens Security also works to add new products and services, Elliott said.
New products are coming up include electronic statements; “Go-dough banking,” which is banking by cell phone, and introduction of the spirit cards — VISA checks cards embossed with a local school’s colors and mascot.
“We have nine now and are signing contracts daily,” Elliott said.
Another service is remote deposit capture.
Four generations of the Mabrey family, dating back 106 years, have been in Oklahoma, in and around the banking business. Mabrey’s great-grandfather, George Washington Mabrey, or G.W., was mayor of Okmulgee at statehood in 1907.
The Mabrey family has been affiliated with the bank since that time, when Carlisle Mabrey Sr. was a teller and assistant cashier at the bank. He later owned and operated a cotton gin in Okmulgee. In 1948, he became chairman of the board of the bank.
In 1966, Carlisle Mabrey Jr. was able to purchase a controlling interest in the bank and he became president and chairman. W. Carlisle Mabrey III joined the bank in 1972 and is president and CEO. He’s held the position since 1978. Bruce Mabrey, executive vice president, joined the bank in 1971. John Mabrey, executive vice president, joined in 1981. Marilyn Mabrey Sulivant, senior vice president, joined in 1983. Carlisle Mabrey IV, senior vice president, joined in 1999 and Scott Mabrey, senior vice president, joined in 2001.
Lurline Rains Mabrey was elected chairman in 1991.
The Mabreys purchased Citizens Security in Bixby in 1994, from the previous president and CEO, Homer Paul. Paul and the Mabrey’s had been partners in Okmulgee. In July 2004, the Mabreys purchased Homer’s interest in the bank to take over full ownership and management. The two banks began operating as one under the Citizens Security Bank name in January 2005.
Citizens Security has $90 million in assets in 1994. Today, assets are at $550 million.
The home office building in Bixby, completed in 1999, has been featured in numerous publications as a trendsetter for the banking industry. The Operations Center was added to the main facility in late 2007. It is about 10,000 SF and houses back office operations.
“Community banks are integral to the economic and civic fabric of thousands of towns and cities across America,” said Cynthia Blankenship, ICBA chairman and vice chairman of Bank of the West, Irving, Texas. Nearly 300 community banks are highlighted in Independent Banker’s June 2005 issue featuring the year-end performance rankings for 2004. The performance ranking of ICBA member banks is based on the standard industry performance measures of return on average assets and return on average equity. The magazine compiles its rankings from year-end FDIC call report data.



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