Cox Communications Grows Lines, Subscriptions

Cox Communications grew both residential and commercial customers, topping 3 million access lines for telephone services and 4 million subscriptions for high speed Internet services.
Cox closed 2008 with more than 3 million telephone access lines and 4 million high speed internet subscriptions.
In year-over-year comparison, the company increased subscribers to each of its digital services – Cox Digital Cable, Cox High Speed Internet and Cox Digital Telephone.
At the close of the year, just under two-thirds of Cox’s customers were in a bundled relationship and over a third were subscribing to all three services.
In 2008, Cox Business grew customers by 19 percent and revenues by 16 percent; the company will realize $1 billion in revenue from Cox Business in 2010.

Pat Esser, Cox president, lauded employees for their competitive performance in the tough economy.
“It is extremely gratifying to end 2008 with the achievement of these customer milestones. When we innovated the bundle of video, telephone and Internet services, we had a competitive, entrepreneurial spirit and a vision for how our single-service cable TV company might evolve to the world class broadband communications company we are today. Our excellence in winning both residential and commercial telephone and Internet customers in direct competition with one hundred year-old incumbents places us in enviable positions in our markets and endows us with deep, high-quality customer relationships that will power our ongoing success as we add wireless to our portfolio,” Esser said.
In October, Cox announced plans to build a wireless network using the AWS and 700 MHz wireless spectrum it won at public auction and its intent to launch wireless services in 2009 with its partner Sprint.
Cox continued to add residential customers in 2008. At the close of the year, just under two-thirds of Cox’s customers were in a bundled relationship and over a third were subscribing to all three services. In year-over-year comparison, the company increased subscribers to each of its digital services – Cox Digital Cable, Cox High Speed Internet and Cox Digital Telephone.
Commercial services through Cox Business remained a key component of growth in 2008.
Cox Business grew customers by 19 percent and revenues by 16 percent; the company will realize $1 billion in revenue from Cox Business in 2010. “Small businesses, often neglected by traditional carriers, have welcomed Cox for the attention and high-quality customer care we deliver,” said Phil Meeks, vice president, Cox Business. “Regionally concentrated organizations such as education, health care, finance and government services are a natural fit for Cox’s robust local networks. Our industry-leading deployments of Ethernet and hosted IP voice solutions provide additional capabilities and cost efficiencies for businesses, while driving aggressive new subscriber growth.”
“It’s amazing to see how far our company has come,” said Esser. “Today, our company’s portfolio is highly diversified between video, voice and data services. As we eagerly anticipate our launch of wireless services later this year, we continue to efforts to be the most trusted provider of residential and commercial communications services available in our markets.”



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