Jim Norton Opens Expansion

Jim Norton Toyota has opened a new dealership expansion at 9809 S. Memorial Drive.
The newly designed dealership rests on 15 acres with 76,685 SF of sales, service and parts capacity, making it the largest Toyota facility in Oklahoma. The sales facility has grown to nearly double the storefront presence from 16,898 SF to 29,859 SF, with 6,000 SF of showroom display.
The showroom amenities include a customer waiting area with a full service coffee bar that offers comfortable seating and internet accessibility. Unique design features within the showroom include a mural that illustrates the history of Toyota and a 20-foot-tall waterfall flowing into a natural-looking indoor pond. This facility incorporates Toyota’s new branding goals for dealership design, Toyota USA Image II.
The service and parts departments are expanded to nearly 47,000 SF of capacity, almost the size of the entire dealership before the expansion. The service department features a climate-controlled customer service lane and an Express Lube service area for customer convenience. The dealership’s service stall count has increased from 36 to 49 to address customer service needs.
Owner James C. “Jim” Norton opened Jim Norton Toyota in November of 1989. Mr. Norton is a former President of the Oklahoma Auto Dealers Association and has been active on the Board of Directors of the American International Automotive Dealers Association since 1986. His General Manager, Mark S. St. John, joined him in 1993 and helps Mr. Norton oversee their 236 employees.

Was this article helpful?

Related Articles

Leave A Comment?